Terms and Conditions

Last Updated: August 19, 2025

1. Acceptance of Terms

By accessing and using ParentChecked ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ParentChecked is an online safety monitoring platform designed to help parents protect their children from online predators, inappropriate content, and cyberbullying while they play games on platforms like Roblox.

Our service includes:

  • Real-time monitoring of children's online activities
  • Friend safety checks and risk assessments
  • Instant alert system for concerning behavior
  • Parental dashboard and reporting tools
  • Email and SMS notifications

3. User Accounts and Responsibilities

3.1 Account Creation

You must provide accurate, complete, and up-to-date information when creating your account. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Parental Consent

By using this service, you represent that you are the parent or legal guardian of any children you add to monitoring. You have the legal right to monitor the online activities of these children.

3.3 Age Requirements

You must be at least 18 years old to use this service. Children monitored through the service must be between 5 and 18 years old.

4. Subscription and Payment Terms

4.1 Subscription Plans

ParentChecked offers subscription-based services. Subscription fees are charged in advance on a recurring basis.

4.2 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees.

4.3 Refunds and Cancellations

You may cancel your subscription at any time through your account dashboard. Refunds are provided on a case-by-case basis and may be subject to our refund policy.

5. Data Collection and Privacy

We collect and process data necessary to provide our monitoring services. This includes:

  • Parent account information (name, email, phone)
  • Children's information (name, birthdate, Roblox username)
  • Monitoring data from connected gaming platforms
  • Communication and interaction data for safety analysis

For detailed information about our data practices, please see our Privacy Policy.

6. Service Limitations and Disclaimers

6.1 Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. ParentChecked may be temporarily unavailable due to maintenance, updates, or technical issues.

6.2 Monitoring Limitations

Our service depends on third-party gaming platforms and their APIs. We cannot guarantee complete monitoring coverage or real-time detection of all potentially harmful interactions.

6.3 No Substitute for Parental Supervision

ParentChecked is a tool to assist parents but is not a substitute for active parental supervision and communication with children about online safety.

7. Prohibited Uses

You may not use ParentChecked to:

  • Monitor children without proper legal authority
  • Violate any applicable laws or regulations
  • Harass, abuse, or harm others
  • Attempt to reverse engineer or hack our systems
  • Share account access with unauthorized users
  • Use the service for any illegal or harmful purposes

8. Intellectual Property

The ParentChecked service, including its software, design, text, graphics, and other content, is the property of ParentChecked and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

ParentChecked shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our service, even if we have been advised of the possibility of such damages.

Our maximum liability shall not exceed the amount paid by you for the service during the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless ParentChecked from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.

11. Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time through your dashboard settings.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the service constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where ParentChecked operates, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

Need Help?

Questions about our terms? Contact our support team at [email protected]