Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address (for account login and notifications)
• Name (first and last name)
• Phone number (optional, for SMS alerts)
• Password (encrypted and securely stored)

1.2 Children's Information

To provide monitoring services, we collect:

• Child's name
• Child's birthdate (for age verification and appropriate monitoring)
• Gaming platform usernames (e.g., Roblox username and user ID)
• Profile pictures and avatars from gaming platforms (publicly available only)

1.3 Gaming Platform Data (Public APIs Only)

Data Source Compliance: All gaming platform data is obtained through legitimate, rate-limited API calls that respect platform terms of service and technical limitations.

1.4 Technical Information

We may automatically collect:

• IP address (for security and fraud prevention)
• Browser type and version
• Device information
• Usage patterns and analytics
• Log files and error reports

2. How We Use Your Information

2.1 Primary Purposes

• Child Safety Monitoring: Detecting and alerting about potential online risks using public data analysis
• Account Management: Providing access to your dashboard and settings
• Risk Assessment: Analyzing publicly available friend connections and activity patterns for safety concerns
• Safety Notifications: Sending alerts based on concerning patterns in public activity
• Customer Support: Responding to your questions and technical issues
• Service Improvement: Analyzing usage to improve our platform
• Marketing: Sending promotional communications (with consent)

2.2 Gaming Platform Data Processing

2.3 Legal Bases for Processing

We process your data based on:

• Contract: To provide the monitoring services you've subscribed to
• Legitimate Interest: To protect children from online harm and improve our services
• Consent: For optional communications and marketing
• Legal Obligation: To comply with applicable laws

3. Information Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Email and SMS service providers
• Analytics and advertising platforms
• Cloud hosting and infrastructure providers
• Customer support tools

3.2 Gaming Platform Relationship

3.3 Legal Requirements

We may disclose information when:

• Required by law or legal process
• To protect safety of children or others
• To prevent fraud or security threats
• With your explicit consent

4. Data Storage and Security

4.1 Security Measures

We implement industry-standard security measures:

• Encryption: All data encrypted in transit and at rest
• Access Controls: Strict access limitations to personal data
• Secure Infrastructure: Protected servers and databases
• Regular Audits: Security assessments and updates
• Password Protection: Passwords hashed with bcrypt

4.2 Gaming Platform Data Storage

5. Cookies and Tracking Technologies

We may use various technologies to collect information, including:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: To understand how visitors use our website
• Marketing Cookies: To provide personalized advertising and measure campaign effectiveness
• Third-Party Tracking: From advertising and analytics partners

You can control cookie preferences through your browser settings or any consent management tools we provide.

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: View all data we have about you and your children
• Update: Correct or update your information at any time
• Delete: Request deletion of your account and all associated data
• Export: Download a copy of your data
• Restrict: Limit how we process your information
• Object: Object to processing of gaming platform data for specific children

6.2 Gaming Platform Data Rights

6.3 Communication Preferences

You can control:

• Email notification frequency and types
• SMS alert preferences
• Marketing communication opt-in/opt-out
• Which safety events trigger notifications

7. Data Retention

We retain your information:

• Account Data: For as long as your account is active
• Gaming Platform Data: For 30 days after monitoring ends (for pattern completion)
• Safety Alerts: For 12 months for pattern analysis
• Payment Records: As required by law (typically 7 years)
• Analytics Data: Aggregated, anonymized data for business operations

You may request deletion of your data at any time by contacting support.

8. Third-Party Services

We may use third-party services including:

• Payment Processing: Stripe and other payment providers
• Email Services: MailTrap and other email providers
• Analytics: Google Analytics, Facebook Pixel, and similar services
• Gaming Platform APIs: Official public APIs from Roblox and similar platforms
• Cloud Hosting: Secure server infrastructure providers
• Advertising Networks: For marketing and conversion tracking

9. Children's Privacy

ParentChecked is designed to protect children while providing safety monitoring. We:

• Only collect children's data with explicit parental consent
• Use children's data solely for safety monitoring purposes
• Apply extra security measures to children's information
• Comply with COPPA and other child privacy regulations
• Delete children's data when monitoring ends or upon request
• Never share children's information for marketing purposes

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through appropriate safeguards. Gaming platform data is processed with the same level of protection as other personal information.

11. Your Rights Under GDPR

If you are in the EU, you have additional rights including:

• Right to Access: Get a copy of your personal data, including gaming platform data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Portability: Transfer your data to another service
• Right to Object: Object to processing of gaming platform data
• Right to Restrict: Limit how we use your data

12. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information we collect, including from gaming platforms
• Know whether we sell or share personal information (we do not sell data)
• Access their personal information
• Delete their personal information
• Opt-out of the sale of their personal information

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When we do, we'll post the updated policy on this page and update the "Last Updated" date. For significant changes, especially those affecting gaming platform data collection, we may notify you by email.

14. Contact Information

For privacy-related questions or to exercise your rights, contact us:

We will respond to privacy requests within 30 days.